We enforce 'Deep Cold Storage' for all client funds. This means that client coins are physically held and secured in safety deposit boxes at leading financial institutions in the City of London, requiring multiple director signatories to access.
We use firewalls to prevent unauthorised access to any part of our platform (both from internal and external threats), ensuring only your Market Advisory broker or a senior executive can ever access your account.
All movements of client funds are signed on secure offline terminals, which are unable to connect to the Internet at every level. This ensures we're not vulnerable to cyber attacks that can compromise our security.
All client credentials are encrypted using industry standard best practices. All traffic is similarly encrypted using an Extended Validation SSL certificate from leading security providers.
Every transaction involving client funds is protected by ‘Multi-Signature’ in two distinct physical locations. This means that even in the unlikely event of a physical security breach, only one security 'key' would ever be accessible, ensuring funds can’t be touched.
Access to your funds via our online platform is protected by '2 factor authentication', ensuring funds can’t be touched, even if your password is compromised. We employ an independent identity validation service, ensuring your details are correct, and preventing spoofing.
Our brokers are fully trained to ensure they have the appropriate knowledge, skills and expertise to navigate you through this dynamic market. They are subject to a compliance monitoring programme to ensure that they maintain the level of competence required and keep abreast of industry developments.
Our Market Advisory accounts team contact every client before any withdrawal (fiat or bitcoins) in order to validate themselves, ensuring every transaction is authentic and created by them.
We never use client funds, be it fiat or bitcoins, unless we are opening or closing a position as instructed by the client. We provide a simple tool for clients to monitor funds, and are able to track their coins at any time on the global decentralised blockchain.
We carefully monitor and regularly review our internal and external security processes and procedures, ensuring our systems are at the forefront of digital security and information protection.